Thursday, January 20, 2011

Information Technology Project Management Chapter 4 Question 5

1 comment:

  1. Discuss the importance of following a well-integrated change control process on information technology projects. What do yo think of suggestions made in this chapter? Think of three additional suggestions for integrated change control on information technology projects.

    With the help of a well-integrated change management solution organizations can devise rules about which individuals can alter which systems, and
    at what time. In this way, organizations can be sure that every change performed
    within the IT infrastructure was authorized, and enhance their ability to recognize how change
    affects critical operations.

    Implementing a change management solution helps organizations:

    • Reduce the risk of noncompliance
    by leveraging tighter IT change controls, automated analysis and discovery tools and centralized
    approval system better positions organizations to meet the exacting demands of various
    regulatory compliance mandates. In addition, the ability to enforce rules across IT eliminates
    the risk of an unauthorized change altering critical compliance-related production data.

    • Improve service delivery
    with a formalized, systematic process for implementing changes and the ability to coordinate and track changes organizations improve overall application quality and integrity, limit system down time and
    experience fewer production failures.

    • Achieve greater business agility
    by using integrated change management capabilities promote greater organizational
    responsiveness and flexibility, helping enterprises quickly develop strategic initiatives that
    capitalize on new business opportunities and increasing customer demand.

    • Reduce costs
    by improving the coordination of change activities, organizations can

    wipe inefficiencies out of daily operating processes, while greatly reducing, if not completely

    eliminating the financial impact of production failures, unplanned downtime, lapsed project

    completion rates and poor service quality.

    Altering IT systems is a key capability organizations must possess if they wish to effectively

    keep up with an evolving business. Managing this process with the help of a
    fully integrated change management solution allows organizations to exert
    a higher degree of control over when, why and by whom each asset within its infrastructure
    is changed. To help organizations ensure that no change occurs without notice, the best
    solutions will feature automated detection functionality that instantly recognizes when a
    change was made and immediately alerts the appropriate stakeholders. Upon identification
    of a change, the ideal solution will then help project managers to confirm that it was authorized
    by reconciling the activity against all submitted change requests. The right technology
    will provide insight into effectiveness of each change made, helping
    IT project managers and auditors evaluate their change processes.

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